Choosing the right appliances for your home can often feel like navigating a maze. With technology constantly evolving and an overwhelming array of options available, it’s easy to feel lost in the process. At Hart & Co., we recognise that buying appliances is not just about selecting the latest model – it’s about finding the right fit for your lifestyle, your space, and your needs. That’s why we’ve redefined what it means to shop for appliances, offering an experience that goes far beyond the transaction.
From the moment you step into our store, you’ll experience the Hart & Co. difference. Whether you’re looking for your first washing machine in years or upgrading your kitchen with the latest cooking technology, we’re with you every step of the way. Here’s how we’re transforming the customer experience throughout your journey—before and after you make a purchase.
Before You Buy
Appliance Discovery Consultation
We know that choosing the right appliance can feel daunting. It’s not just about choosing a brand, but understanding the features that will make a real difference in your everyday life. That’s why we offer personalised Appliance Discovery Consultations where we sit down with you one-on-one to discuss your needs. Whether you're a home chef looking for a new oven or upgrading your laundry setup, our team takes the time to understand the features that matter most to you – ranging from energy efficiency to cooking functions to design aesthetics.
And it’s not just a quick chat; when you book a consultation with Hart & Co., you’re in for a truly unique experience. Upon arrival, you’ll be treated to a coffee and one of our signature toasties, ensuring you're comfortable and relaxed as we dive into your appliance needs. You’ll also receive a copy of our exclusive Hart & Co. magazine, filled with local design inspiration and helpful appliance buying guides.
Cooking Appliance Demonstrations
We understand that the decision-making process is much easier when you see the appliances in action. That’s why we offer Cooking Appliance Demonstrations – designed as "try before you buy" experiences to alleviate any confusion. These engaging sessions offered include brand-specific demos, Intro to Combi Steam, Latest Appliance Demos, and more. From Combi-Steam ovens to induction cooktops, our expert educators guide you through each feature, answering any questions you may have. Plus, you’ll enjoy a delicious three-course meal while experiencing the latest cooking technologies firsthand.
After You Buy
Appliance Masterclasses
At Hart & Co., we believe that your appliance journey continues even after you leave the store. Your experience matters to us, and our commitment to supporting you continues long after your purchase. That’s why we’ve developed a range of After Purchase Masterclasses designed to help you fully enjoy and utilise your new appliances.
As part of our dedication to helping you get the most out of your cooking appliances, we offer complimentary demonstrations that teach you how to master your new appliance's features and capabilities. Our goal is simple: to empower you to become the best home cook you can be. Whether you’re unsure how to make the most of your steam oven or need help perfecting a sous-vide dish, our expert educators are always here to guide you.
Become a Co. Insider
Once you’ve made your purchase, you’re invited to join our Insider Co. program, a unique initiative designed to offer our valued customers a host of benefits. You’ll gain access to exclusive events like cooking classes with top chefs, wine and cheese tastings, and seasonal markets that introduce you to many talented local WA producers. When you’re invited to these Insider community events, you’re not just a customer—you’re part of the Hart & Co. family.
Together In Your Appliance Journey
At the heart of our customer experience we believe that the best outcomes arise from truly understanding your needs. Our team is dedicated to listening to your challenges, preferences, and lifestyle needs so we can provide the right kitchen and laundry solutions at every step of your journey.
Through tailored consultations, personalised demonstrations, and ongoing support, we proactively address your needs before you even realise them. Whether you’re selecting a new oven or learning how to use your fridge's advanced features, we’re here for you every step of the way.
Join Us at Hart & Co.
At Hart & Co., we’re more than just a destination for appliances—we’re a proud WA family-owned business dedicated to enhancing the lives of our customers with our kitchen and laundry solutions.
Our story began with a family’s love for appliances, and that passion drives us to listen to your needs and exceed your expectations. We are committed to helping families connect in the heart of their homes, transforming daily life and elevating their culinary experiences.
Visit our showroom or book a before-purchase or after-purchase demonstration today! That’s the Hart & Co. difference—where our customers receive an unmatched experience from the moment they step through our door.
